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Help & Support

We're here to help. Check our frequently asked questions or contact us directly.

Frequently Asked Questions

Nusrah.co.tz is a platform connecting people with sincere intentions of finding a life partner for marriage, built on respect, honesty, privacy, and Islamic values.

🛡️ Your Safety Matters

Nusrah doesn't just want to connect you with someone; it aims to help you begin your search for a life partner with respect, honesty, and marriage in mind. Never give your password, OTP, banking details, or other sensitive information to anyone else.

Visit the Safety Center →

Contact Us

Sensitive help

For harassment, threats, blackmail, scams, payment disputes or privacy and data requests, contact us directly by email or phone instead of writing the details in the public form.

Nusrah staff will never ask for your password or OTP code.

4.3

from 1,250+ members

  • “Uzoefu mzuri, lakini ningependa kuona wanachama zaidi eneo langu.”— Said H., Morogoro
  • “Timu ya Nusrah ilinisaidia sana na faragha yangu ilihifadhiwa vizuri.”— Bakari Y., Arusha
  • “Nilipata mwenzi mzuri, ingawa ilinichukua muda kidogo. Inafaa kuwa na subira.”— Neema S., Mwanza

Send a Message

Send us your question or feedback and our team will get back to you soon.

Your Information

Type of Support

Choose what you need:

Do not send: Password • PIN • OTP • Card Security Code

Attachments — Optional

You can attach a screenshot to help explain the issue.

For Safety Matters

If you're reporting a scam, threats, harassment, a fake profile, or dangerous behavior, also use:

🚩 REPORT USER

If you're in immediate physical danger, seek emergency help from the relevant authorities instead of waiting for Nusrah Support.

Help Center

Before sending a message, you may find an answer via: